Youth Homeless Helpline Volunteer

Organization: Llamau


For thousands of the most vulnerable people in Wales, homelessness is a frightening reality. Our Freephone helpline provides information and advocacy to young people across Wales who are homeless or at risk of homelessness. Our aim is to ensure young people understand their rights and feel empowered to access the support they need when they need it. Undertaking the role from home

You will:

• Respond to helpline calls

• Listen to young people in a non-judgmental and empathetic way

• Provide tailored information, signpost/refer to appropriate services and offer advocacy when appropriate

• Maintain confidentiality at all times whilst also considering safeguarding issues

• Record accurate information

• Participate in training, supervision and debrief sessions

Location: Gwynedd / from home

Age: 18+

More Details:

Type of Opportunity:


Young people


Volunteering Days:


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